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Sunset Policy

From this page you are able to log any support or HelpDesk questions that you may have on EZeBank. If you purchased your product through a Distributor or Dealer we will forward your request onto the appropriate person for actioning if applicable to them.

You are entitled to 5 free calls for a 30day period from the date of the first call or date of registration, which-ever is the earliest. After-which you must have a Support contract to obtain support.

Please complete the information below and we will deal with your question as soon as possible.

Licence Number
Company Name

EZeBank Version
(obtained at the EZeBank log-in form)  
Pastel  Version and Build
Pastel Tookit Version
(obtained at the EZeBank log-in form) 
Your Contact Name  
E-mail
Fax Number
Please describe the problem you are experiencing. Give as much specific detail about where in the program the problem is occurring.

 

 

 

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Last modified: January 08, 2008
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