Designed in consultation with the industry. The origin of INNhouse is from direct involvement with not only the 5 star properties but also in conjunction with the smaller property. So we ensure that we meet your needs no matter what your size.

Technical Excellence. This is achieved by using the latest in programming design techniques and utilising the latest tools offered in the market today. INNhouse operates in a true 32 bit environment. Put simply, this means you have full windows functionality enabling you to utilise all the latest software available on the market.

Incredible value for money. No matter how you choose to use the software (purchase, usage or convert later) we are competitively priced. Please be wary of cheap imitations. These companies promise the world and deliver little. You remember the motto …you get what you pay for.

Adapted to suit YOU. We have ensured that there is a INNhouse product to suit both your way of doing business and your budget. With the flexibility to add-on modules later when you are ready.

Simple and Easy to Use. Many times our customers have come back to us and told us how easy they felt the system is to use compared to other computer based systems. With proper set-up of your information to start with, professional training from people who not only understand the industry but have worked in the industry for more than 2 decades, training manuals, help files, play data and finally our HelpDesk; like our other customers you will also find enormous benefits. Everything designed to assist you to get the most out of your software experience.

Professional Guest Reporting. Lets face it, the last thing your guest remembers is their bill! It is important that it presents professionally, is clear to understand and without any messy errors showing. You can print these either on your existing letterheads or pre-printed stationery.

Professional Internal Reporting. It is critical that the information you record in your system be actuate and useable. With our housekeeping report there is plenty of critical information all on one page. You can see the current status of every room and the arriving guest requirements. Linen charge information can also be monitored. We have a linen manifest that can be used to assist in producing a linen order. All this information is input once into the system, no unnecessary duplication is experienced.

Another example is our Room Availability Forecast. This report will assist you to roster staff by giving you information, by day for any nominated date range, arrivals, stay-on and departures (individuals and groups) total expected room revenue, average room rates, % occupancy and number of rooms left to sell by room type. You can get this report off for any date range that you wish, this one simple report for say the next week, saves time in preparing rosters.

Strong Controls. Whether you are running the business yourself, or you have someone to manage it for you, controls are very important and should be a mandatory feature in any system. With INNhouse you will know who posted a transaction, when they posted it, what time of the day they posted it. If you are running a multi-user system it will even tell you from which PC it was posted. A reservation audit trail also exists so that you can see who created the booking and who last modified it. Also special reports designed to help management will highlight non-standard rates and reversals.

Saves you time. You’d be no exception if you had the desire and expectation to work more on the business rather than in the business. But reality is usually that we spend an enormous amount of time managing paperwork and wearing many different hats and little time on the creative side of improving your business and maximising profits in the minimum amount of time. INNhouse gives you that much needed time. The whole system has been designed to give you the quickest time possible from taking the reservation, checking in the guest (or group), daily postings and checking the guests out. Guest History assists with quicker updates regarding guest information. All reports can go to the screen or to the printer.

Marketing = more business = higher profits. Even our most basic marketing reports will provide you with vital information. Like what region/s is most of your business coming from. Who are your Top 20 travel agents or companies and how much business are they providing you, are they performing as expected. Guest statistical report. Mail-merge facilities with popular word processing packages will allow you to send out valuable marketing letters to help you promote more business (even from past guests - using guest history). We have a wide range of marketing tools to suit your business.

The Internet and YOU. All of our clients, even those utilising the most basic package will be entitled to a presence on our Internet property database. These can range from a simple entry with a basic description to a full page, with pictures, and enquiry form. If you are already on the Internet we will create a link to your Page. Our Internet page is registered with as many search engines as possible so as to maximise our presence on the Internet to others.

Allotments. This software module is available and is critical when managing travel agent or company bookings where they have pre-committed a certain level of bookings. You can choose the point where rooms not used by the travel agent are automatically put back into the main inventory pool. The time savings from this module alone can justify the decision to purchase.

Technology is changing at an ever-increasing rate. Are you frustrated, like many other people that by the time you purchase your software it will be out-of-date within 12 months? You bet! However by purchasing our Support and HelpDesk Pak's you can ensure that your always up-to-date with the latest software.

Support ALL the time. Just talk to some of our clients, we mean it when we say that we offer a high standard in support. We offer rostered 24hour 7day per week support no matter where in the world you are located. We have plenty of experience dealing with remote customers.   Contact us or any of our distributors if you require further details. We will install and train you on the software, provide regular updates, and, most importantly, back it up with 7 days per week HelpDesk support!